At Perfect Prints we want your artwork to arrive in the stunning condition we produced it in.
All Canvas prints will be wrapped in bubble wrap, then placed inside a custom made cardboard box which is designed to protect it during transit.
All packages will be clearly marked as fragile.
We guarantee that at the point where we hand them over for shipping they are in top class condition.
Should they arrive in anything less, there are a few things we require you to do:
- If you are accepting the package and there is obvious damage please point this out to the courier/postman and ask them to take note that the package has been delivered in a damaged condition.
- Before opening the package please photograph any obvious signs of damage which may concern you.
- Open the package and carefully inspect the contents for any damage. We recommend not using a knife or other sharp object to open the package as damage may occour.
- In the unlikely event that actual damage has occured to the product please again photograph and detail the damage.
- Contact us immediately, please supply the details of the delivery (time & date), and forward us any photographs you have taken.
Delivery for Canvas Prints will be by An Post Parcel service, with tracking a ID supplied unless you have chosen to collect your print. if there is nobody at home when the post is delivered, a note will be left and the print will be returned to the post office for your collection. We feel this option gives additional security and confidence to our customers.
Posters are shipped via An Post as regular "Packet" post. the option for a tracking ID is available at an additional small fee.
Prints will be shipped within 3 working days of receiving payment for your order. Prints purchased under sales or special offers are subject to a 5 working day turn around time to allow for increased demand, we will of course do our best to get prints out to customers as soon as is possible.
We will endevaour to forward on a tracking number to customers as soon as it is available to us. If you don't receive a tracking number please contact us and we will forward it to you.
Shipping is €5, no matter how many prints you order !!